Our website address is: https://kivrox.com. KIVROX is a company specializing in mechanical keyboard artisan keycaps and accessories, operating out of Santa Ana, California.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Important Note on User Content: By uploading photos or media (e.g., product reviews or “Showcase” submissions) to our platform, you grant KIVROX a non-exclusive, royalty-free license to use, reproduce, and display these images for marketing and promotional purposes on our social media channels and website.
Cookies
(Includes Screenshot Content + Analytics)
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Marketing & Analytics Cookies: We use third-party cookies (such as Google Analytics and Meta Pixel) to analyze site traffic and deliver relevant advertisements. These cookies help us understand how you interact with our website and improve your shopping experience.
Embedded Content from Other Websites
(Includes Screenshot Content)
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Transactional Data & Payment Security
Information We Collect for Orders: To fulfill your order, we must collect certain information, including your name, shipping address, billing address, email address, and phone number.
Payment Information: KIVROX does not store or collect your payment card details. That information is provided directly to our third-party payment processors (such as PayPal, Stripe Payments) whose use of your personal information is governed by their Privacy Policy.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
California Residents (CCPA Notice)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to request access to your personal data and the right to request deletion. KIVROX does not sell your personal information to third parties.
International Users (GDPR & Global)
Cross-Border Data Transfer: Please be aware that KIVROX is based in the United States. By using our website and services, you acknowledge that your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.
Your Rights (GDPR/General): Regardless of your location, we respect your privacy. You have the right to access, correct, update, or request deletion of your personal data. You may exercise these rights by contacting us directly via our contact page or email. We will respond to reasonable requests in accordance with applicable laws.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes (such as transaction records required for tax and accounting audits).
Where Your Data is Sent
Automated Checks: Visitor comments may be checked through an automated spam detection service.
Order Fulfillment: As KIVROX operates globally, data required for order fulfillment (Name, Address, Phone Number) is sent to our logistics partners and manufacturers.
